Here are answers to the most commonly asked questions about VoiceboxMD. If your question isn’t listed, feel free to reach out to us at support@voiceboxmd.com.
How do I cancel my VoiceboxMD account? #
You can cancel your subscription anytime by visiting the self-cancellation page: voiceboxmd.com/cancel
I signed up, but I haven’t received my login credentials. #
First, check your email inbox and spam/junk folder.
Still nothing? Reach out to us at support@voiceboxmd.com, and we’ll get you sorted.
How can I update my payment details? #
You can update your billing information from the admin dashboard: VoiceboxMD admin dashboard.
I’m having trouble installing the software. #
Start by following the appropriate installation guide based on your device:
If you still face difficulties, try installing our latest version:
For Windows users – https://docs.voiceboxmd.com/vb/downloads/voiceboxmd-for-windows/
For Mac users – https://docs.voiceboxmd.com/vb/downloads/voiceboxmd-for-mac/
I installed it, but it’s not working. #
Please refer to our troubleshooting guide and check if you encountered any similar issues; if not, try installing our latest version or contact our support service at support@voiceboxmd.com.
Troubleshooting guides:
For Mac users –https://docs.voiceboxmd.com/vb/mac/troubleshooting-on-mac/
For Windows users – https://docs.voiceboxmd.com/vb/windows/troubleshooting/
VoiceboxMD suddenly stopped working. #
We recommend reinstalling the latest version :
- Mac – https://docs.voiceboxmd.com/vb/downloads/voiceboxmd-for-mac/
- Windows – https://docs.voiceboxmd.com/vb/downloads/voiceboxmd-for-windows/
Can I get a refund? #
Please refer to our Refund Policy for complete information regarding refunds